The nature of digital media means that once you have downloaded a plugin or theme, there’s no way to ‘return’ it. No refunds will be given except in the case when the digital product is completely unusable.
If the digital product is unusable, we need time to try to fix it. Otherwise, we will make a refund. Our support team is available 24/7, if you have any questions or need help in installing or configuring digital products, please don’t hesitate to contact us.
Please note that we are not developers of the provided products, so our technical support capabilities are limited. We do not change product functionality and do not fix developer bugs.
We could do a refund if the product you downloaded from the website were completely unusable.
We stand behind our products and will assist you in solving any problem you have, but we also expect you to understand what you are purchasing and why adequately.
No refunds are provided for: